At Tedwedcotton.com, we understand the importance of selecting the correct size and color for your clothing order. As we build up our orders based on your stated size and color, we do not have control over the final product. Therefore, we do not offer refunds or returns for incorrect size or color selection. It is essential that you carefully establish your size before placing an order. We provide size charts with detailed information on sizing at our website to assist you in making an informed decision. If you have any questions or concerns about sizing, please do not hesitate to contact us via email If you still have any question, email us at: sales@tedwedcotton.com
1. What if the jacket doesn’t fits satisfyingly on me?
At Tedwedcotton.com, we want our customers to be completely satisfied with their purchases. If you receive an item that does not fit or is not to your liking, we offer a hassle-free exchange policy. You can return your item within 7 days in good, sellable condition, and we will send you a new piece in the correct size or style.
- We don’t offer any refund or return or exchange for any clothing, if you buy two items in a single transaction. This is to put off of ordering different products and at last, select only one.
- Verifying order after 24 hours, No product or color or size can be exchanged as it is passed over for designing.
- Outfit’s cancellation is calculated on the following conditions:
- a. For cancelling any jackets order within 3 days, there is 25% deduction on your jacket’s amount.
- b. If you make a decision to cancel your order within 7 days, we charge 45% deduction on full amount.
- c. No cancellation will be accepted passing 7 days of order verification.
5. we take quality seriously. Before mailing any new orders to our customers, our highly trained quality department checks each garment to ensure it meets our high standards. If for any reason the garment is not up to our standards at the time of delivery, we will promptly send out a new attire with priority shipment at no additional cost to you.
6. Refunds will only be accepted if we are late 29 working days after your payment is received. If we are not able to certify that the delivery was sent to your mentioned address, we will make a full repayment in conjunction with shipment charges.